Policies & FAQ

Clear standards for a seamless stay

Everything is presented before checkout so you can book with confidence.

Policy highlights

  • Check-in is 4:00 PM and check-out is 11:00 AM
  • Quiet, residential setting with evening quiet hours
  • Pets considered by request only
  • Parking available on-site with EV charger
  • Cancellation terms displayed before checkout
  • House rules provided before arrival for a smooth check-in

Frequently asked questions

What are the check-in and check-out times?

Standard check-in is 4:00 PM and check-out is 11:00 AM. You'll receive detailed arrival instructions including door codes, parking guidance, and a welcome overview 24 hours before your stay.

What is the cancellation policy?

Cancellation terms are shown in the booking flow before payment, so you can review timelines and refund windows in advance. Most reservations offer a full refund if cancelled at least 14 days before check-in.

Are pets allowed at Redtail Rendezvous?

Pet requests are reviewed case by case. Message us before booking if you would like to request approval. If approved, a pet fee may apply.

Is the hot tub available year-round?

Yes — the covered hot tub is heated and available year-round. It's maintained between guest stays and typically ready by check-in. Winter soaks under the trees are a guest favorite.

How far is the cabin from Mount Rainier?

Redtail Rendezvous is approximately six miles from the Nisqually entrance to Mount Rainier National Park — about a 10-minute drive. Paradise Visitor Center is roughly 45 minutes from the cabin.

Is there cell service and Wi-Fi?

Yes. The cabin has high-speed fiber Wi-Fi (100+ Mbps) throughout the property. Cell service in the Ashford area is limited and varies by carrier — some guests report usable coverage with T-Mobile, AT&T, and Verizon, but it's best to rely on the Wi-Fi for calls and streaming. The Wi-Fi easily handles video calls, streaming, and remote work.

Is there an EV charger?

Yes — there's a Level 2 EV charger on-site available to guests at no extra charge. It's a standard J1772 connector, compatible with most electric vehicles.

How many guests can the cabin sleep?

Redtail Rendezvous sleeps up to 4 guests. There's a king bed in the loft suite and a queen bed in the main-floor bedroom. The cabin is best suited for couples, small families, or a group of close friends.

Are there quiet hours?

Redtail is in a quiet forest neighborhood. Please keep outdoor sound low in the evenings (after 9 PM) and respect neighboring homes. This is part of what makes the setting so peaceful.

Is the fireplace safe to use?

Yes — the stone fireplace runs on propane and is safe and easy to operate. Step-by-step instructions are in the guest guidebook, and the host team is always available if you need help.

Is parking available?

Private on-site parking for two vehicles is included. Detailed directions and winter access notes are shared before arrival. The driveway is gravel and suitable for all vehicle types.

Do you offer direct booking discounts?

Yes — booking directly through redtailrendezvous.com always gives you the best rate. We don't charge platform fees, so our direct rates are equal to or lower than what you'd find on Airbnb or VRBO.

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